Borrower experience · WhatsApp-first

One profile. One conversation.
One promise borrowers can rely on.

Borrowers don't juggle five lender portals. NRIC-keyed identity travels with them, consent is per-lender and revocable, and B speaks in BM, English, Mandarin, or Tamil on WhatsApp — fluently, calmly, always available.

Incorporated

Lunar Flame Sdn Bhd · Co. No. 1361453-X

D&B verified

DUNS 473297787

Data residency

Neon Postgres · Singapore

Identity verification

Innov8tif EMAS · MyKad + ePassport NFC

Audit posture compliant with PDPA 2010 and BNM technology risk-management guidelines. SOC 2 Type II and ISO 27001 readiness tracked publicly on the trust page.

What borrowers actually get

Built around dignity, paid on time, fair when life shifts.

Paid

Funds disbursed the day promised. Real-time status on WhatsApp — no calling the office to chase.

Fair

Decisions explained in plain language — DSR, CCRIS, document gap. The borrower knows what to fix.

Reliable

Reminders three days, one day, and the morning of. Calm tone even when arrears stretch out.

A borrower experience that treats people as adults, not portfolios.